This website, registered under the domain name of tixtas.com.au, and its contents comprise the “Site”.
The Site is owned and operated by Technology Services Group Pty Limited (ABN 13 097 238 358) on behalf of a related entity The Federal Hotels Pty Ltd (ABN 45 004 108 249) which trades as The Federal Group (“TFG”).
You must be 18 years or over to use this Site.
You may use the Site and the information contained within it for your own personal and non commercial purposes only. The Site is intended to provide information on TFG’s products and services and each user must assess the suitability of the Site for their individual purposes.
The information contained within the Site (including programming scripts, graphics, images and logos) are copyright of TFG and its related entities.
You may make copies of any information reasonably required for your personal viewing and use.
You may not use any information for any other purpose whatsoever.
Trademarks appearing on this Site are primarily trademarks of TFG or related entities. Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the express written permission of TFG or the third party owner.
Links to Third Party Sites
There may be links to other websites or advertisements of goods and services available from other parties on the Site. TFG are not responsible for those websites, their content or the goods and services available on them.
When you purchase a ticket through the Site, you will need to register as a user, provide certain personal information and are bound by the ticket Purchase Conditions.
Disclaimer and Limitation of Liability
TFG will take all reasonable steps to ensure that the Site is accurate. However, TFG does not warrant the completeness, accuracy or reliability of the Site nor the suitability for your individual circumstances of products or services presented on the Site.
To the extent permitted by law TFG will not be liable for any loss including special, consequential or damage of any kind which may arise as a result of using the Site, whether or not we know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with the foregoing, but allows a limitation of a certain maximum extent then our liability is limited to that extent.
The Purchase Conditions may vary at any time. Any variations become effective when posted on the Site. You should review the Purchase Conditions prior to each purchase. By continuing to use the Site after a variation is posted you agree to be bound by the variation.
Promoter or Agent
Tickets may be sold by TFG as either the promoter of an event or as an agent of the promoter.
All claims made must be directed to the promoter. To the extent permitted by law, TFG has no liability to you where it acts as an agent.
Admission to the Event
Cameras, audio and video recorders are not permitted in the venue without the prior written approval of TFG.
A search of person and or their possessions may be required prior to entry to the venue.
Late arrival of a patron may result in non-admittance until a suitable break in the performance.
Entry may be refused if tickets are damaged or defaced in any way or are not purchased from TFG or other authorised points of sale.
Entry may be refused if a patron’s attire does not meet, in the venue’s absolute discretion, the venue’s dress standards.
Entry may be refused if a patron’s behaviour or actions are likely, in the venue’s absolute discretion, to interfere with other patrons’ reasonable enjoyment of the event.
Collection of Tickets
Available methods of delivery of tickets will be presented to you when purchasing. You must allow adequate time for the collection or delivery.
Valid photographic ID must be presented when tickets are collected in person.
Tickets delivered via Australia Post will be despatched to your nominated address entered in your login registration. You should check that the address is current and correct.
Ticket Price Concessions
Where concessions are offered, valid photographic identification and concession entitlement must be presented at the time of ticket collection and/or on entry to the venue.
Over 18 Events
Valid photographic identification must be presented at the time of ticket collection and on entry to the venue for all “strictly over 18 events”.
Standing Only Events
No seating will be available at “completely standing only event”.
All Ages Events
All patrons under the age of 18 years must be accompanied at all times by a parent or legal guardian.
TFG does not recommend “all ages events’ for any child under the age of 6 years.
Some events have “restricted viewing” areas in which case other patrons may stand or dance in front of you thereby restricting your view.
Change of Program
The promoter or TFG may add, withdraw, reschedule or substitute artists and or vary advertised programs, prices, venues, seating arrangements and audience capacity.
TFG will make all reasonable efforts to notify ticket holders of substantial (in TFG’s opinion) changes in program.
GST will apply to all goods and services purchased through this Site. Prices quoted in this Site are GST inclusive.
Payment must be made to reserve your ticket.
The ticket price includes a booking fee and GST.
The following credit cards only are accepted: Visa and Mastercard.
TFG may charge a credit card service fee, which will be advised prior to payment confirmation.
Once payment confirmation is selected, your nominated credit card will be charged the advised value, which will be inclusive of ticket price, GST, booking fee and credit card service fee if applicable.
Your credit card provider may impose other transaction fees, such as foreign exchange fees, in accordance with your card arrangements.TFG has no control over such fees and if charged you should refer the matter with your credit card provider.
The merchant name “Federal Group Tickets” will appear on your credit card statement.
Payments transacted through the Site are processed via an authorised Payment Gateway Service provider.
Refund, Returns or Exchange
No refund, returns or exchange on any ticket will be made except as required by law or as otherwise specified by the promoter.
If a refund is made, TFG may, to the extent permitted by law, retain any booking or credit card service fee it has charged.
TFG may charge a fee for the replacement of tickets. TFG will not replace tickets under any circumstances where seating is not allocated, such as under “general admission” arrangements or at “standing only” events.
No Assignment or Resale
Tickets may not, without the prior written consent of TFG, be resold or offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.
If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.